Terms & Conditions

These Terms & Conditions govern your access to and use of the NOVALYTE LABS website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these terms in their entirety. Please read them carefully before using our services.

Last updated: August 2026

1. Acceptance of Terms

By accessing, browsing, or using the NOVALYTE LABS website, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy, Shipping Policy, and Refund Policy, all of which are incorporated herein by reference. If you do not agree to these terms, you must not use our website or purchase our products.

We reserve the right to update or modify these Terms & Conditions at any time. Changes become effective upon posting to this page. Your continued use of the website after such changes constitutes acceptance of the revised terms.

2. Eligibility

Our products are sold exclusively for legitimate scientific research, laboratory analysis, educational purposes, and in-vitro testing. By placing an order, you represent and warrant that:

• You are at least 18 years of age or the age of legal majority in your jurisdiction, whichever is greater.
• You are purchasing our products solely for bona fide research, analytical, or educational purposes.
• You are affiliated with or employed by a research institution, university, laboratory, or other qualified organisation, or you are an independent researcher with demonstrated scientific competence.
• You will not use, administer, or distribute our products for human or animal consumption, therapeutic use, or any unlawful purpose.
• You will comply with all applicable local, national, and international laws and regulations governing the purchase, possession, handling, and use of research compounds in your jurisdiction.

NOVALYTE LABS reserves the right to refuse or cancel any order if we have reasonable grounds to believe that the products will be used in a manner inconsistent with these terms.

3. Products

All products offered by NOVALYTE LABS are research compounds intended strictly for scientific and laboratory use. Our products are:

• Not for human consumption. Our compounds are not drugs, supplements, food additives, or cosmetics, and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
• Not for veterinary use. Our products must not be administered to animals outside of approved and supervised research protocols.
• Sold as-is for research purposes. While we endeavour to provide products of the highest purity and quality, all compounds are supplied without warranty of fitness for any specific research outcome.

Product descriptions, specifications, and images on our website are provided for informational purposes and are as accurate as reasonably possible. However, we do not guarantee that descriptions are entirely error-free. In the event of a material discrepancy, please contact us before use.

4. Orders & Payment

When you place an order through our website, you are making an offer to purchase the selected products. All orders are subject to acceptance by NOVALYTE LABS. We reserve the right to decline or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraud.

• Pricing: all prices are displayed in Euros (EUR) and are exclusive of applicable taxes and shipping costs unless otherwise stated. Prices are subject to change without notice, but changes will not affect orders that have already been confirmed.
• Payment methods: we accept major credit and debit cards and other payment methods as displayed at checkout. All payments are processed securely through our third-party payment provider.
• Order confirmation: upon successful payment, you will receive an order confirmation email. This email constitutes our acceptance of your order and the formation of a binding contract.
• Invoice: a VAT-compliant invoice will be provided with your order confirmation or upon request.

5. Shipping & Delivery

Shipping and delivery of orders are governed by our Shipping Policy, which is available on our website and forms part of these Terms & Conditions. By placing an order, you agree to the terms set forth in our Shipping Policy, including processing times, shipping methods, delivery estimates, and customs responsibilities.

NOVALYTE LABS shall not be held liable for delays caused by shipping carriers, customs procedures, force majeure events, or circumstances beyond our reasonable control.

6. Returns & Refunds

Returns and refunds are governed by our Refund Policy, which is available on our website and forms part of these Terms & Conditions. Due to the nature of our products (research compounds), returns are subject to specific conditions and restrictions. Please review our Refund Policy carefully before placing an order.

7. Intellectual Property

All content on the NOVALYTE LABS website, including but not limited to text, graphics, logos, icons, images, product descriptions, data compilations, software, and the overall design and layout of the site, is the property of NOVALYTE LABS or its licensors and is protected by European Union and international intellectual property laws.

• You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from our website without our prior written consent.
• The NOVALYTE LABS name, logo, and all related trademarks, service marks, and trade names are the exclusive property of NOVALYTE LABS. Unauthorised use of any of these marks is strictly prohibited.
• Limited, non-commercial use of product information for academic citation or scientific reference is permitted, provided proper attribution is given.

8. Limitation of Liability

To the fullest extent permitted by applicable law, NOVALYTE LABS, its directors, employees, agents, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of our website or products, including but not limited to loss of profits, data, goodwill, or other intangible losses.
• Any damages resulting from the misuse, improper handling, or improper storage of our products, or from the use of our products for purposes other than legitimate scientific research.
• Any damages arising from unauthorised access to or alteration of your account data or transmissions.
• Any damages caused by third-party services, carriers, or events beyond our reasonable control.

In no event shall our total aggregate liability exceed the amount you paid for the specific product or order giving rise to the claim. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable EU law, including liability for death or personal injury caused by negligence or for fraud.

9. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the European Union and the national laws of the Member State in which NOVALYTE LABS is established, without regard to conflict of law principles.

Any disputes arising out of or in connection with these terms shall first be addressed through good-faith negotiation between the parties. If the dispute cannot be resolved amicably within 30 days, either party may submit the matter to the competent courts of the jurisdiction in which NOVALYTE LABS is established.

For consumers residing in the EU, nothing in these terms affects your statutory rights under applicable consumer protection legislation. You may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

10. Changes to These Terms

NOVALYTE LABS reserves the right to modify these Terms & Conditions at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users by email. Changes do not apply retroactively to orders already placed and confirmed.

We encourage you to review these terms periodically to stay informed of any updates. Your continued use of the website or placement of orders after changes have been posted constitutes your acceptance of the revised terms.

11. Contact

If you have any questions or concerns about these Terms & Conditions, please contact us:

• Company: NOVALYTE LABS
• Email: privacy@novalyte-labs.com